EXCHANGE POLICY:

If the customer has ordered the wrong size by mistake:

• The customer must raise a complaint within 48 hours of delivery.
• The product must be unused, unwashed, and in sealed packaging to be eligible for exchange.
• The product must be shipped back to us by the customer and must share tracking details for the same.
• The customer is responsible for bearing the return shipping cost, paid in advance.
• Not applicable on Sale items /  Bundle Packs / Combo Packs.
  
  

For other exchange requests, exchanges are only accepted if:

• A wrong product, size, or color was shipped from our warehouse.
• Product was damaged upon arrival.
• Outer packaging is sealed.
• The customer must raise a complaint within 2 days of delivery.
  
  

💸 REFUND POLICY:

Refunds Are Only Accepted If :

• A wrong product, size, or color was shipped from our warehouse.
• Product was damaged upon arrival.
• A part of your order is missing.
• Outer product packaging is sealed.
• The customer must raise a complaint within 2 days of delivery.

In case of Refund, the product will get picked up from your address. Refunds will be initiated within 5 days once the product is received at our warehouse and passes quality check. Refunds will be processed via UPI, Credit Card, or Store Credit. 

Returns/Exchanges Will NOT Be Accepted If: 

• The product is used, worn, or washed.
• Packaging is opened.
• Request is made after 2 days.
• The item was purchased on discount or as a part of a bundle/ combo pack.
• Panties, Shapewear and Accessories are not eligible for returns/exchange for hygiene reasons.