At Chestory, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
When you interact with Chestory, we may collect certain personal and technical information to provide you with a seamless shopping experience.
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Order details and purchase history
Payment details (processed securely by payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and browsing behavior
Date and time of access
Referring website links
This data helps us improve website performance and user experience.
2. How We Use Your Information
Chestory uses the collected information for various purposes, including:
Processing and fulfilling your orders
Managing your account and preferences
Providing customer support
Improving our products, services, and website functionality
Sending order updates, delivery notifications, and important account information
Providing promotional offers, discounts, and marketing communications (if you opt-in)
Preventing fraudulent transactions and maintaining website security
- Analyzing website traffic and user behavior to enhance customer experience
3. Sharing of Information
Chestory respects your privacy and does not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted service providers who assist us in operating our business, such as:
Payment gateway providers
Shipping and logistics partners
Website hosting providers
Marketing and analytics platforms
Customer support tools
These partners are authorized to use your information only to perform services on our behalf.
4. Payment Security
All payments on Chestory are processed through secure and trusted payment gateways.
We do not store your debit card, credit card, or banking information on our servers. Payment information is encrypted and handled according to industry security standards.
5. Cookies and Tracking Technologies
Chestory uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences and login details
Provide personalized product recommendations
Analyze website performance and visitor behavior
Improve website functionality and speed
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Secure server infrastructure
Data encryption
Restricted access to sensitive information
Continuous monitoring of our systems
While we take reasonable steps to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Opt out of receiving marketing communications
To exercise these rights, you may contact us using the contact details provided below.
8. Third-Party Services and Links
Our website may include links to third-party websites, services, or social media platforms.
Chestory is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing personal information.
9. Children’s Privacy
Chestory does not knowingly collect personal information from individuals under the age of 18. If we discover that such information has been collected, we will take steps to remove it from our systems.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Chestory
Email: support@chestory.in
Website: www.chestory.in